Overdraft and credit card during the moratorium

On this page you will find the most important information on how overdraft facilities and credit cards are affected by the loan repayment moratorium.

Overdraft

Customers with an overdraft facility

Details

Credit card

Customers with a credit card

Details

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Investment transactions and information: working days 8:00 a.m. to 6:00 p.m
Existing loan and leasing administration: Monday 8:00-20:00, Tuesday-Friday 8:00-18:00
Insurance: Monday 8:00-20:00, Tuesday-Friday 8:00-18:00
Merchant card acceptance: 0-24
Account management: 0-24

9. Bank card, and e-channel cancellation, phising

Automatic card cancellation

9 1

Automatic e-channel cancellation

9 2

To connect an operator

9 0

1. Identification

Balance inquiry and account information

1 1

Mobile app registration code and digital services

1 2

Savings and investment

1 3

Activate your card, Card and mobile payment services

1 4

Loan and leasing

1 5

1 6

1 7

2. Without identification

Bank card

2 1

Digital services

2 2

Savings

2 3

Loan and leasing

2 4

General account information

2 5

2 6

2 7

4. -

4 1

4 2

4 3

4 4

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Overdraft and credit card during the moratorium

Overdraft

Credit card

Current information

Intesa Sanpaolo

Legal information

CIB Group

Accessibility