Complaint Handling

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Investment transactions and information: working days 8:00 a.m. to 6:00 p.m
Existing loan and leasing administration: Monday 8:00-20:00, Tuesday-Friday 8:00-18:00
Insurance: Monday 8:00-20:00, Tuesday-Friday 8:00-18:00
Merchant card acceptance: 0-24
Account management: 0-24

9. Bank card, and e-channel cancellation, phising

Automatic card cancellation

9 1

Automatic e-channel cancellation

9 2

To connect an operator

9 0

1. Identification

Balance inquiry and account information

1 1

Mobile app registration code and digital services

1 2

Savings and investment

1 3

Activate your card, Card and mobile payment services

1 4

Loan and leasing

1 5

1 6

1 7

2. Without identification

Bank card

2 1

Digital services

2 2

Savings

2 3

Loan and leasing

2 4

General account information

2 5

2 6

2 7

4. -

4 1

4 2

4 3

4 4

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Complaint Handling

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Intesa Sanpaolo

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CIB Group

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Complaint Handling

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